Privacy policy

Realm Walkers Beer Co Inc. (“Realm Walkers”, “we”, “our”, “us”) respects your privacy. This Policy explains how we collect, use, disclose, and protect your personal information under PIPEDA and applicable Canadian/Ontario privacy laws.

Scope

This Policy applies to personal information collected via this Website, subscriptions/newsletters, event registration, and online merchandise purchases.

What we collect

Identity & contact: name, email, shipping/billing address, phone (if provided).
Transaction: items purchased, order totals, shipping details, payment confirmation (payment card data is handled by our payment processor; we do not store full card numbers).
Technical: IP address, device/browser, pages viewed, timestamps, cookies/analytics IDs.
Communications: preferences, newsletter opt-ins, inquiry content, support history.

Why we collect (lawful purposes)

Fulfil orders, process payments, deliver merchandise.
Provide subscriptions/newsletters you request (consent-based).
Manage events (tickets/attendance updates).
Operate, secure, and improve the Website (analytics, debugging, fraud detection).
Comply with legal obligations (tax/audit/regulatory requests).

Consent & your choices

We rely on your consent for optional uses (e.g., newsletters, marketing). You may withdraw consent at any time (unsubscribe links or info@realmwalkers.ca). Withdrawal doesn’t affect previous lawful processing.

Sharing your information

Service providers (payment processing, shipping/courier, email/IT, analytics) under confidentiality/processing agreements.
Legal & safety (law enforcement, regulators) where required by law or to protect our rights/users.
Business transfers (reorganization/merger) where permitted by law with appropriate safeguards.  We do not sell your personal information.

Cookies & analytics

We use cookies and similar tech to run the site, remember preferences, and understand usage. See our Cookie Policy for details and opt-out choices. You can adjust browser settings to limit cookies; some features may not work without them.

We use cookies and similar technologies to operate the Website, remember preferences, and analyze traffic.

What are cookies?

Small files stored on your device by your browser. They can be “session” (deleted when you close the browser) or “persistent”.

Types we use

Essential: Required for core functionality (navigation, cart, checkout).
Performance/Analytics: Understand site usage and improve performance.
Functional: Remember settings (e.g., language).
Advertising (if enabled later): Measure campaigns and show relevant promotions.

Managing cookies

You can:

Adjust browser settings to block/clear cookies;
Use analytics/ads opt-outs where available.  Blocking some cookies may impact functionality.

Third-party tools

We may use third-party services (e.g., analytics, email, embedded media). Each has its own policies.

Updates

We may revise this Cookie Policy; check the “Last updated” date.
Cookie questions: info@realmwalkers.ca

Security

We use reasonable organizational, technical, and physical safeguards proportionate to the sensitivity of the data. No method is 100% secure; we cannot guarantee absolute security.

Storage & retention

Data may be stored in Canada or with reputable providers in other jurisdictions subject to contractual safeguards. We retain information only as long as needed for the stated purposes or as required by law (e.g., tax, accounting).

Access, correction, portability, erasure

You may request access to or correction of your personal information, or ask about deletion where legally permissible. Contact: info@realmwalkers.ca. We may verify identity and may be unable to delete data we must keep by law.